“I’d like to pass on a very warm note of thanks to you and your team for your valued work and you were highly praised by John Turpin the FM you recently worked with. Mark, Victoria and another gent whose name I didn’t catch, we’re very professional in their approach to the incident. Mark made contact with me, well in advance, acknowledging acceptance of the job and suggesting an arrival time at site. He then gave me 30 mins notice of arrival, prior to arriving 28 mins later (very accurate prediction, and very welcome as I was waiting outside for them). On arrival, the team were extremely flexible in their approach to the work, accepting an addition to the original job, when I found out that there was a second location potentially exposed. This was taken on board without question, and Mark liaised extremely well with all stakeholders on site (myself, and both Balfour Beatty RO’s). The work was undertaken thoroughly, and accurately, leaving all parties very confident in there, and our response to the issue at hand.”
Infection Control - Covid19
“Morning Mark & Trena I just wanted to pass on compliments I have received this morning regarding your response and operations carried out at Coleshill yesterday. John Turpin who your team met on site was extremely pleased at your professionalism and your flexibility in responding to the COVID clean. I would also like to add my thanks to his as well.”
School Cleaning Cover
“Dear Trena Further to our telephone conversation I wanted to express our thanks for the incredible job undertaken by Sophia. Cleaning a whole school isn’t an easy task but she did a fabulous job. She fitted in so well, was always friendly and engaged in conversation which is so important when working in a school environment. Our school caretaker complemented her on the cleanliness of the school upon his return. Please thank Sofia from everyone at Ferncumbe.”
End of Tenancy Clean
“These guys really do work extremely hard! From first contact they were polite and helpful and were out to quote within 24 hours! Needless to say their pricing was exceptional as well as their attention to detail. Our rental properties are now ready for their next lot of tenants! Thanks guys.”
Fitz2Kleen have been contracted cleaners for my place of work now for over 4 years. Their work has always been outstanding and all Their staff always maintaining only the highest standards and professionalism set by Fitz2Kleen and are a real credit to the company. I would highly recommend this company who go above and beyond all expectations and to help their customers.
“Fitz2Kleen performed miracles at a property which I and my whole family thought had no hope. After the devastating loss of my sister, we were left traumatised and dreading the task of cleaning the flat she had left behind. We happened to come across the lovely team at Fitz2kleen who showed tremendous compassion towards our bereavement and were so considerate of my feelings during this process. They did an absolutely fantastic job of deep cleaning the property from top to bottom meanwhile always keeping me informed and updated of everything that was going on. Their level of professionalism and compassion surpassed my understanding even during this pandemic and I’m forever grateful to the whole team for an immaculate job. My whole family and I do feel at peace knowing another difficult stage of dealing with this loss has been sorted in such a respectful way. I highly recommend Fitz2Kleen for ANY clean job, no job is too hard for them. The property now looks spectacular, thank you all once again.”
Carpet Cleaning and Odour Removal
“I have used Fitz2kleen several times in the past for carpet and upholstery cleaning, but this time they dealt with a strong smell that remained in a property my daughter was moving into. No matter what we tried, we could not get rid of it. Mark and Trena came to the rescue once again and cleaned all the carpets, then used an Ozone Generator to rid the property of the strong smell, and kill all bacteria. It is like a miracle, and I can't thank them enough. My daughter can now move in knowing the property is sparkling and smelling fresh. I always recommend them, and now I can do so even more. They are absolutely brilliant and there is nothing they don't know about cleaning and sanitising. Well done as always”
“I have used Fitz2kleen on a number of occasions to clean our carpets each time Mark had gone the extra mile. Arrive on time every time, work is done to the highest of standards! Highly recommend Fitz2kleen and I will continue to be a customer of theirs for many years to come. “
“Many thanks to Mark, Trena and their team for transforming my Dad’s place. The whole process has been fast, thorough & to a high standard. Also very sensitive & understanding towards a tricky situation. A huge weight off my mind & worth every penny.”
“Had a 'deep clean' completed yesterday with absolutely sparkling results. I noticed that Mark, the owner, constantly checked that the job was being done properly with no omissions, and thus the attention to detail was admirable. Very highly recommended”.
Hoarder Clearance and Deep Clean
“I had the team come out a second time to totally declutter what was left in my flat after the first time. I lost my Mum, and I knew she would be so proud that I called these wonderful people in again. Mark, Trena & the team have worked SO SO bloody hard the past couple of days. They are the most caring, hardworking, amazing people, & i cannot thank them enough for giving me my home back exactly how i have wanted. A MASSIVE thank you for all your hard work. It feels SO wonderful to lie in bed now & not be cluttered everywhere. You guys truly are amazing & i am proud & very privileged to now call you our friend’s xx Trena, Mark & the team are the most amazing, caring, empathetic team i have met. They had my flat looking like a home again less than 2 days & have given me my life back. You would not be disappointed at all with this company & I can't recommend them enough. If I could give more stars, I would give 100.”
Fire restoration after kitchen fire
“Fitz2Kleen have just finished a fire restoration clean on our house. I called Fit2Kleen having seen them advertised locally a number of times following a house fire. My message was returned quickly and Mark and Trena attended a couple of hours after my initial call. They both were really clear and concise in their advice and gave us a free quote to pass on to our landlord soon after their visit. During their initial visit they were so friendly and helpful and they genuinely cared for how they could assist us in such a stressful time. The work started a few days later and all team on the job were great. They were polite and friendly and completed the job to a very high standard. They took great care of our house whilst they worked and they are a credit to the company. We would highly recommend Fitz2kleen. Thank you to the whole team for a great service and for helping us restore our house to a safe and clean place.”
“After a long period of illness my flat had gotten into a really terrible state and I had started to think that it would never be clean again. I found Fitz2kleen on the web and contacted them. Mark came out really quickly and gave me a quote for a deep clean and carpet wash throughout for, what I thought, was a truly reasonable price and I booked them on the spot. Mark and his team arrived exactly when he said they would and got stuck straight in. Suffice it to say the results are nothing short of amazing. To sum up I have no hesitation in recommending Fitz2kleen to anybody in need of a good cleaning company. I would without doubt use them again.”
“This is the second time I have used Fitz2Kleen for a large-scale one-off event. Both times the team have been incredibly dedicated and proactive in ensuring the site was kept clear and tidy at all times. I can highly recommend and won't hesitate to use them for future events.”
“Fitz2Kleen provided a fantastic service and I would absolutely recommend them. Our carpets had been covered in mud by a contractor and were ruined. After Fitz2Kleen cleaned the carpets they looked brand new - I actually couldn't believe how clean and new they looked.”
“I burnt a plastic dish onto the base of my oven (don't ask lol) and it solidified - I'd tried getting it off myself but felt I was going to wreck the oven. With Mark's expert guidance and step by step instructions, I got it removed, saving me having to buy a new oven! Mark from Fitz2Kleen went out of his way during the weekend to help me. It was much appreciated (and gets me out the doghouse!).”
Emergency Call to Uplift Child’s Paint off Lounge Carpet.
“Excellent service. Messaged them regarding the paint and they were at the house within half-hour. Got on with the job straight away. Excellent workmanship.”
“Quick to quote, job booked in and completed within a week (graffiti removal). Excellent”
Carpet Cleaning and More
“What a fantastic service and good price from the Fitz2Kleen team. I have used their carpet clean service before and as ever an excellent job. They also repaired the gates in the garden. Very good communication and timekeeping. I have recommend the team to friends.”
Not all Superheroes Where Capes
“I would like to thank Trena Fitzmaurice of Fitz2Kleen for her invaluable free advice on how to get what can only be described as the world’s stickiest vinyl graphics off our vehicle. After spending almost 8 solid hours yesterday trying everything from t-cut to t bags searching YouTube and Google for the answer nothing was shifting the irremovable substance, stick likes sh!t is an understatement (I have come across baked on grab adhesive which was easier to remove than this stuff) At my wits end, bits of vinyl graphic imbedded under my nails and several pints of blood sweat and tears lighter I contacted Trena to save my sanity she instantly told me use some chemical stuff which I found under the sink sparking like it was a gift from the gods. I quickly raced outside and applied it to the vehicle with thought of if this doesn’t work I’m putting a b@stard torch to it. I applied it and in seconds the graphics started lifting like magic. I continued to apply this through floods of joyful tears and thinking to myself hallelujah I’m sure the neighbours. Although Trena only gave free advice, taking the timeout to replay and give the advice which was spot on demonstrates her professional knowledge within their business sector and sometimes free good advice and replying to someone in my books is just as good as an excellent job. I have no hesitation in recommending Fitz2Kleen they clearly know there business inside out and warrant being called experts. Thank you”
Make Good Ceiling and Walls of Kitchen After a Pan Fire.
“Fantastic! Trina and Mark made a great team. I was in a flat out panic after spoiling my sister’s new kitchen. I do not live in this area. I Jumped on to Checkatrade and found these angels. I called Trina, answered very reassuring and sympathetic. Mark came out to assess damage within a couple of hours of my muck up. Next morning he arrived and had matched the original paint exactly. Walls and ceilings sealed and repainted. Apart from the fresh paint smell you would never have known about my error. Thanks to them the drama did not become a crisis.”
Fantastic Upholstery Clean
“We bought a second hand leather Chesterfield chair that smelt really bad, it took over the whole house. Seriously, it smelt as if someone had died in it! Nothing worked to remove the bad smell until Trena and Mark took it in hand, removed loads more dirt than I had managed before and it now smells like a normal beautiful leather chair Can’t thank you enough”