Further to our telephone conversation I wanted to express our thanks for the incredible job undertaken by Sophia.
Cleaning a whole school isn’t an easy task but she did a fabulous job. She fitted in so well, was always friendly and engaged in conversation which is so important when working in a school.environment.
Our school caretaker complemented her on the cleanliness of the school upon his return.
Please thank Sofia from everyone at Ferncumbe.
The Ferncumbe C of E Primary School
Hi Mark & Trena
We are so pleased with the cleaning yesterday, thank you so much for your help in these difficult times. It is very much appreciated. I have just transferred the payment this morning.
Morning Mark & Trena
I just wanted to pass on compliments I have received this morning regarding your response and operations carried out at Coleshill yesterday. John Turpin who your team met on site was extremely pleased at your professionalism and your flexibility in responding to the COVID clean.
I would also like to add my thanks to his as well.
Excellent service. Very pleased with the great results of the carpet cleaning.
Fitz2Kleen provided a fantastic service and I would absolutely recommend them. Our carpets had been covered in mud by a contractor and were ruined. After Fitz2Kleen cleaned the carpets they looked brand new – I actually couldn’t believe how clean and new they looked.
Excellent weekly cleaning service from honest, reliable and very commited staff. They provide the best service! It’s lovely coming home to a clean and tidy home! Thank you very much we really do appreciate it..! 👍
“Lovely hardworking people who go out if their way to help and provide the services needed. Would definately recommend.”
“Another fantastic job carried out by the awesome Fitz2Kleen team. I have been using them for years and they never cease to amaze me with their knowledge and expertise in all aspects of cleaning.”
“I burnt a plastic dish onto the base of my oven (don’t ask lol) and it solidified – I’d tried getting it off myself but felt I was going to wreck the oven. With Mark’s expert guidance and step by step instructions, I got it removed, saving me having to buy a new oven! Mark from Fitz2Kleen went out of his way during the weekend to help me. It was much appreciated (and gets me out the doghouse!).”
“Really pleased with service I had. Fast and efficient really nice friendly staff too. I can’t recommend them enough. Thanks guys”
“These guys really do work extremely hard! From first contact they were polite and helpful and were out to quote within 24 hours! Needless to say their pricing was exceptional as well as their attention to detail. Our rental properties are now ready for their next lot of tenants! Thanks guys.”
“I have known Mark for a few years as he was a subcontractor for our national service company, I cannot speak too highly of his cleaning and restoration services, he never let us down and we never had a complaint about the standard of the work he carried out for us. Mark runs a family business and the customer care and quality of work really matters to him.“
Steve Scotter Tech IOSH M.ISSE
Cleaning of a couch, chairs and rug.
“Mark and his colleague turned up on time and got started right away. They covered the floor soas not to damage it and worked tirelessly to get my couch, chairs and rug looking like new afteran over excited party goer wrecked it. I couldn’t be more pleased with how they turned out andwould highly recommend this company. Thank you so much.”
– Customer in Coventry, 13 June 2015
End of tenancy clean.
“Thanks Mark and team, I had used Fitz2Kleen previously for cleaning carpets in a rental I own,after finding out they carried out end of tenancy cleans I thought I would give them a try. I nowcertainly would not consider cleaning any properties again myself, by the time you add up yourtime and materials it’s not cost effective doing it yourself, my time was better spent concentratingon letting out again and chasing up owed money from the missing tenant. By using specialchemicals and a bit of hard graft they managed to achieve a better job than I could havegenuinely carried out.”
– Customer in Stratford-upon-Avon, 10 June 2015
Big garden project.
“Mark, Trena and the rest of the fitz2kleen Carpet Cleaning team were amazing when carryingout the work on our garden, always kept mess down to a minimum where possible. I was alwayskept informed of when work was to be carried out. Mark and his team done a brilliant job on ourgarden and no part of the project was too much for them and all work was carried out to a top standard, mark and his team were always polite and respectful. I couldn’t be any happier with thegarden than I am now it looks amazing and price was very reasonable for the work carried out.Would definitely recommend this company!”
– Customer in Coventry, 4 June 2015
“Far exceeded expectation of how clean they could get the bathrooms which were my mainconcern and was delighted with how clean they were.”
– Customer in Coventry, 19 May 2015
“Very good work, no complaints and very fair price.”
– Customer in Bedworth, 14 May 2015
Emergency call to uplift child’s paint of lounge carpet.
“Excellent service. Messaged them regarding the paint and they were at the house within halfhour. Got on with the job straight away. Excellent workmanship.”
– Customer in Coventry, 7 May 2015
Quick House and Garden Renovation
“First class company. Nothing too much trouble. Simply a first rate service, from start to finish. Cant recommend enough. Completed the job quickly, kept me informed everyday.”
– Customer in Warwick, 1 May 2015
Lounge carpet clean and 4 dining chair (upholstery clean).
“On time clean and tidy made a good job of the carpets and chairs. Well done.”
– Customer in Coventry, 27 April 2015
– Repeat Customer in Coventry, 15 April 2015
Comprehensive cleaning throughout and minor property repairs.
– Customer in Coventry, 1 April 2015
Lounge, hall, stairs, landing and bathroom carpets cleaned.
“Mark and partner arrived on time and did a good job. Would have liked him to knock before entering our private room to ask the occasional question but he was very polite apart from that.”
– Customer in Kenilworth, 26 March 2015
Office cleaning and handy man work.
“Very pleased with Fitz2Kleen. The work was carried out to a good standard and they offered a good level of customer service both before and after the job was completed.”
– Customer in Coventry, 21 March 2015
Stairs, landing and living room.
“Excellent professional service carried out by a reliable and efficient team. They arrived exactly on time and worked in a methodical and tidy manner with the minimum of disruption. Very personable and courteous and great results. I would use Fitz2Kleen Carpet Cleaning again.”
– Customer in Coventry, 10 March 2015
Total house deep clean.
“Very professional and friendly. I would high recommend them.”
– Customer in Coventry, 6 March 2015
Stairs and landing carpet cleaned.
“Very reliable and cleaned to a high standard.”
– Customer in Coventry, 25 February 2015
Lounge and small office carpet cleaned.
“I was very happy with the work completed and would recommend the company, very professional.”
– Customer in Coventry, 25 February 2015
Carpets cleaned for end of tenancy.
“Great service. Done a fantastic job of cleaning the carpets and gave excellent advice.”
– Customer in Hinckley, 26 February 2015
Make good ceiling and walls of kitchen after a pan fire.
“Fantastic! Trina and Mark made a great team. I was in a flat out panic after spoiling my sisters new kitchen. I do not live in this area. I Jumped on to Checkatrade and found these angels. I called Trina, answered very reassuring and sympathetic. Mark came out to assess damage within a couple of hours of my muck up. Next morning he arrived and had matched the original paint exactly. Walls and ceilings sealed and repainted. Apart from the fresh paint smell you would never have known about my error. Thanks to them the drama did not become a crisis.”
– Customer in Farnham, 11 March 2015
2 bedroom carpets and hall, stairs and landing.
“Found Mark to be very polite and reliable, very good time keeping also awesome communication. Standard of work was exceptional and kept the place very tidy while carrying out work. Moved furniture around accordingly and placed back in correct places. Very reasonably priced! Would highly recommend to anyone very pleased.”
– Customer in Coventry, 5 February 2015
“The cleaners turn-up on time and spent 3 hours cleaning my three bedroom semi-detached house. Very professional and thorough job; . Also tidied up the carpet loose ends.”
– Customer in Coventry, 10 February 2015
Lounge overrug and hall carpet clean.
“Cleaning process was good, but carpets took a lot longer to dry than I had been led to believe (in spite of room being heated and use of dehumidifier). This might have been compounded by it being a cold day in January–perhaps in warmer months it would have only taken the estimated 2 to 4 hours.”
– Customer in Coventry, 22 January 2015
Carpet clean to h/s/l, lounge and play room.
“Polite, on time and did a through job.”
– Customer in Kenilworth, 16 January 2015
Upholstery clean 2 seater and 3x rugs.
“Excellent service, polite, on time and thorough job.”
– Customer in South Coventry, 7 January 2015
Upholstery clean to one 2 seat and one armchair.
“Really pleased with the work and very tidy.”
– Customer in Coventry, 16 December 2014
Carpet clean to H/S/L landing to loft conversion.
“I would recommend this company.”
– Customer in Coventry, 12 December 2014
Carpet cleaning, lounge diner. Hall stairs landing x 2, bedroom.
“Excellent service, they worked all rooms we agreed ad one extra area as a bonus!! Carpet deep cleaning!!”
– Customer in Coventry, 11 December 2014
Gutter clean and clean fascias.
“Very polite, genuine, efficient. Work carried to a high standard.”
– Customer in Coventry, 9 December 2014
“Arrived punctually, gave clear explanation of what was to be done. Work carried out efficiently and effectively.”
– Customer in Coventry, 8 December 2014
Carpet clean to lounge and 2 bedrooms.
“Excellent service, good cleaning of carpet. Definitely recommended. More expensive than the other people on-line.”
– Customer in Coventry, 6 December 2014
Carpet clean to lounge for hallway.
“A good job, done well. Efficient, clean and tidy.”
– Customer in Coventry, 4 December 2014
Carpet clean to lounge / replace furniture with protective slips.
“The service was very good, he made a good effort to clean the carpet, thank you.”
– Customer in Coventry, 1 December 2014
Install notice boards around club, cleaned the perimiter and weed.
“Great work, efficient and highly recommended.”
– Customer in Coventry, 28 November 2014
Floor coverings cleaned in our kitchen, coffee lounge, corridor and toilet.
“Good job done. Thanks.”
– Customer in Leicester, 21 November 2014
“Very pleased cleaned carpets.”
– Customer in Rugby, 19 November 2014
Assistance with a carpet care problem.
“I contacted them when my carpet became stained and after trying various products I still had the stain. They were courteous, polite and the advice given has brought my carpet back to its former glory. Highly recommended whether they come in person or give virtual assistance you are guaranteed 100% perfection.”
– Customer in Fleetwood, 19 November 2014
Lounge, bedroom and hall carpet clean.
– Customer in Bedworth, 8 November 2014
Steam cleaned sofa.
“Came out the morning after we called. Very professional, neat and tidy, work was carried out perfectly to spec. Very reasonable price. Overall very highly recommended.”
– Customer in Coventry, 3 November 2014
Commercial carpet clean to office
“Good service , they were on time and polite.”
– Customer in Coventry, 22 October 2014
Office carpet clean.
“Excellent service, from initial enquiry via website to final visit. I would recommend this company.”
– Customer in Coventry, 20 October 2014
“Excellent service. On time. Polite and professional. Will use this company again and recommend to family.”
– Customer in Coventry, 1 October 2014
“Fantastic service. Strongly recommend to friends and family.”
– Customer in Bedworth, 30 September 2014
Lounge, hall, stairs, landing and x3 rugs cleaned
“I would recommend this company.”
– Customer in Coventry, 16 September 2014
A seat reclining, chairs, upholstery clean and fabulous protector and free carpet clean.
“Arrived on time, were professional and friendly. Gave free carpet clean due to lack of room for protective sheets to be layed.”
– Customer in Coventry, 9 September 2014
All the carpets were cleaned – 3 rooms plus hallway and stairs.
“I am overseas and therefore was delighted to receive photographs showing the carpet area that was very badly stained before the clean and the final product afterwards – very impressed. My daughter was there in person and has commented on politeness, time-keeping and trustworthiness. I have been very happy with the email contact and quick responses. Highly recommended and I will definitely use the company again.”
– Customer in Coventry, 30 August 2014
Carpet cleaning throughout school deep clean of school house.
“Very pleased indeed from initial meeting to discuss work completion of job. Very flexible to fit in with needs of the school.”
– Customer in Coventry, 27 August 2014
Hall stairs and landing carpet clean.
“Very professional service my carpets were spotless many thanks.”
– Customer in Coventry, 26 August 2014
Clean carpets throughout house.
“They were brilliant! Really pleased with their service and very friendly.”
– Customer in Leamington Spa, 16 August 2014
“They were absolutely delightful, very professional and friendly. They arrived promptly and also gave excellent advice. Excellent service.”
– Customer in Coventry, 16 August 2014
Initial and remedial work after flash flood.
“Happy with service, damp has all gone, no problem.”
– Customer in Coventry, 9 August 2014
Extreme kitchen and oven clean.
“They did an excellent job. The kitchen looked the best its ever been and very pleased with how they managed to get the oven so clean and sparkling! Would definitely use again.”
– Customer in Coventry, 8 August 2014
Full house carpet clean.
“Excellent job in cleaning all the carpets in my house. Will definitely recommend.”
– Customer in Coventry, 8 August 2014
“Excellent. Would definitely recommend them.”
– Customer in Coventry, 4 August 2014
Full house clean end of student tenancy
“A 1st class service! End of student tenancy full house clean and carpet clean, used handyman service too. Extremely helpful, responding to emails immediately, even outside normal hours. 100% reliable, lovely to deal with and everything done to great standard! Have everything positive to say about this company and would highly recommend them. Nothing negative whatsoever. I am now using their services on an ongoing basis with complete confidence. Thank you Mark and Trena!”
– Customer in Coventry, 28 July 2014
Carpet cleaning – vomit stains
“I would recommend this company.”
– Customer in Coventry, 25 July 2014
Carpet clean to two bedroom flat.
“Excellent work high quality 100% recommended.”
– Customer in Coventry, 22 July 2014
Emergency call out for flood damage.
“This company responded to our call within 20 minutes, they attended site with all of the correct equipment and highly efficient and courteous staff. The damage was rectified with minimum disruption under difficult conditions. I would have no hesitation in recommending this company.”
– Customer in Leicester, 17 July 2014
Carpet cleaning with stain removal and deodorizing.
“Very prompt and helpful communications, clear pricing and quick appointment. Would definitely use this company again.”
– Customer in Coventry, 9 July 2014
Lounge, stairs and bedroom carpet cleaned
“Please with the results and would recommend this company. Will probably be booking again soon for my own house.”
– Customer in Bedworth, 8 July 2014
“I did have to ask them to re-do some of the work but they were OK about it. Overall OK.”
– Customer in Coventry, 4 July 2014
“Excellent service provided, did everything they said they would do and more, highly recommended.”
– Customer in Warwick, 27 June 2014
Carpet clean lounge and bedroom.
“Very professional, excellent results, highly recommended.”
– Customer in Bedworth, 23 June 2014
“Both operatives were very polite and helpful. We were very pleased with the end result.”
– Customer in Coventry, 19 June 2014
Carpet clean lounge, bedroom, hall stairs + landing.
“Excellent service, very pleased with results.”
– Customer in Kenilworth, 13 June 2014
“I would recommend this company.”
– Customer in Coventry, 9 June 2014
“I would recommend this company.”
– Customer in Coventry, 28 May 2014
“Very good! This is a third invite, that’s says it all!”
– Customer in Coventry, 20 May 2014
Clean after blow back from septic tank.
“Very good, very clean, very professional.”
– Customer in Coventry, 19 May 2014
Lounge carpet cleaned. Very happy with the service.
“Excellent, carpets looks better than expected.”
– Customer in Coventry, 16 May 2014
Trauma clean to property.
“Excellent service. Fast response. Prompt service.”
– Customer in Coventry, 13 May 2014
Excellent service. Carpet professionally cleaned.
“Great and professional service.”
– Customer in Coventry, 10 May 2014
Cleaned carpets in lounge and extension.
“The carpets in the lounge and extension are a few years old and were very dirty with marks. All the dirt has been removed and the carpet is now clean and fresh. The team are friendly and great at their job. I would recommend them to anyone.”
– Customer in Rugby, 8 May 2014
Emergency call out to clean urine from hall, stairs and landing
“Having previously used Mark and team on other occasions I felt comfortable asking for work to be carried out without an estimate for the work, I phoned out of hours and arranged an emergency call out to rectify a soiled carpet by a guest. Within 3 hours the work was completed before our new guests checked in. As always the work was carried out in a professional manner with consideration for guests at all times. When it came to payment the charge was more than reasonable for out of hours services. I really don’t think there’s any challenge they would pass on or give their best shot. Thanks!”
– Customer in Stratford-upon-Avon, 12 April 2014
“Worked down a list of jobs with speed and skill, completed all work and tidied up as he went along, most impressed with work.”
– Customer in Coventry, 28 March 2014
Carpet clean to H/S/L and lounge (March madness offer).
“Friendly service, arrived on time. Great service.”
– Customer in Coventry, 27 March 2014
“I would recommend this company.”
– Customer in Coventry, 26 March 2014
Attempt stain removal of blood and upholstery cleaned x2 chairs.
“Very friendly and helpful.”
– Customer in Bristol, 22 March 2
Carpet clean to through lounge and hall way.
“Brilliant service and excellent outcome.”
– Customer in Coventry, 20 March 2014
Guttering cleared out, all first floor windows, frames, soffit and drainpipes cleaned.
“Did a brilliant job. I didn’t want to have to wait for a quote first, and just asked if they would do the work, I was amazed at how reasonable it was, especially considering it was a two man job! They were friendly, whilst being extremely polite and very professional. I would recommend them without hesitation, great job, thank you very much.”
– Customer in Birmingham, 17 March 2014
Lounge and box room.
“Mark and Darrel were very professional and well priced. Carpets looking like new again. Would definitely recommend.”
– Customer in Coventry, 14 March 2014
General office maintenance.
“Mark was professional and completed the work in good time at a high standard.”
– Customer in Coventry, 4 March
Carpet clean x2 rooms plus x2 rug clean
“Polite, very obliging and very attentive to detail.”
– Customer in Kenilworth, 26 February 2014
Carpet clean to 2x bedroom + landing
“Excellent! Really good.”
– Customer in Coventry, 22 February 2014
Kitchen floor cleaned
“Very good, polite and obliging.”
– Customer in Coventry, 19 February 2014
“The team worked in a logical sequence ensuring the guests safety was considered at all times, Mark worked really hard to ensure he caused as little disruption as possible whilst producing quality results in all areas cleaned. I must say we have tried other local companies who in my opinion did not seem to bothered with the results they achieved. Thank You Fitz2Kleean Carpet Cleaning see you next time.”
– Customer in Stratford-upon-Avon, 7 February 2014
Fumigation service and carpet and rug clean (Persian).
“Quick and done without fuss.”
– Customer in Hinckley, 5 February 2014
Stoke primary school staff room carpet and upholstery clean.
“Lovely couple who came in to our school on a Saturday to work around us and clean our staff room. Place smelt lovely would recommend again.”
– Customer in Coventry, 27 January 2014
“Good and quick, professional and efficient.”
– Customer in Coventry, 20 January 2014
Clean carpet to lounge and hall to uplift dog excrement.
“Helpful and efficient. Good result.”
– Customer in Coventry, 13 January 2014
Cleaning carpet + upholstery
“Upholstery cleaned more than my expectation. Carpet cleaning: satisfactory. In my opinion did not clean under the bed. Receipt not sent so far”
– Customer in Coventry, 13 January 2014
Response from Fitz2Kleen Carpet Cleaning:
It was explained on a survey visit prior to cleaning that cleaning under the bed would be done only if the removed the bed was removed.This would have required the bed to be dismantled,While we endeavor to do all we can for our customers this was not practical to do on the day,We did however clean as far as possible under the bed taking into account the space to work was very tight. A receipt was requested and unfortunately our administrator has been off sick and it is on her ‘To-Do’ list now she has returned, please accept our apologies for the delay.
Nail varnish removal from b room carpet.
“Friendly, efficient and a job well done.”
– Customer in Coventry, 2 January 2014
“Mark is professional with his work. I would definitely recommend his services and use him again in the future.”
– Customer in Coventry, 18 December 2013
Mark & Trena
Id like to pass on a very warm note of thanks to you and your team for your valued work and you were highly praised by John Turpin the FM you recently worked with.
Mark, Victoria and another gent who’s name I didn’t catch, we’re very professional in their approach to the incident.
Mark made contact with me, well in advance, acknowledging acceptance of the job and suggesting an arrival time at site. He then gave me 30 mins notice of arrival, prior to arriving 28 mins later (very accurate prediction, and very welcome as I was waiting outside for them).
On arrival, the team were extremely flexible in their approach to the work, accepting an addition to the original job, when I found out that there was a second location potentially exposed. This was taken on board without question, and Mark liaised extremely well with all stakeholders on site (myself, and both Balfour Beatty RO’s).
The work was undertaken thoroughly, and accurately, leaving all parties very confident in their, and our response to the issue at hand.
Another fantastic job carried out by the awesome Fitz2Kleen team. I have been using them for years and they never cease to amaze me with their knowledge and expertise in all aspects of cleaning.
Quick to quote, job booked in and completed within a week (graffiti removal). Excellent
Lovely hardworking people who go out if their way to help and provide the services needed. Would definately recommend.
4th Oct 2016
A big thanks to Ang and Vikky. No better feeling than coming home into a lovely clean house, and such lovely ladies is just a bonus thank you.
11th Sept 2016
Thank you so much looks like a different house. We would definitely recommend your services. An excellent service for a very fair price. All was done quickly and efficiently at very short notice. Thanks again.
We bought our house about a year ago, moved in with our Golden Retriever puppy. Really needed the carpets cleaned. Team turned up on time, went through the job and left them get on with it. When we opened up the front door on our return we were amazed by the results. Truly looks like a different carpet, clean, fresh and ingrained hair all gone. Pretty near dry too. Delighted and great job. No hesitation about recommending. Rob
I bought this item from an auction fitz2clean donated to, I was delighted with the results and will certainly use them again and would recommend
Efficient and thorough service
The carpets have been cleaned thoroughly and efficiently. The team arrived promptly and communicated well. The price was very reasonable and I wouldn’t hesitate to recommend the service to others.
professional and value for money
Called fitz2kleen to clean a dining room carpet. the carpet was beige in colour but after having a rescue dog with poor house training and who soils the room through worry when we are out it looked and smelt nothing short of rancid. Fitz2kleen arrived on time and immediately got to work, he did tell me at the start he wasn’t entirely sure how clean it would be, but was sure he could eliminate the smell. The results were nothing short of spectacular, after only 90 mins my carpet looks genuinely as good as new, it didn’t even look as clean as that when we moved in!!!
I really couldn’t be happier with the results it looks and smells brilliant.
I cant recommend this company highly enough, I will be having them back for other areas of the house, thank you for your unbelievable work
Makes me proud to have members like these
Just to set the scene I am the founder of Expert Trades and moved house in a last minute decision. I called up Trena who managed to get me in at short notice. Mark came out with his team to do the work and all I really have to say is it makes me proud to have members like this within the community at Expert Trades. Passion is infectious and I never once thought I could have some make me feel passionate about my carpets but Mark succeeded. He clearly loves what he does and gave me all the advice I needed to keep my carpets looking as good as they did once he had finished. Great job. Top company. Great members of the community.
Fitz2kleen organised an electrician to complete and installation to my home in my absence. They obtained quotes and ensured the work was completed as requested and ensured I received a certificate of work completed.
Not all superheros where capes
I would like to thank Trena Fitzmaurice of Fitz2Kleen for her invaluable free advice on how to get what can only be described as the world’s stickiest vinyl graphics off our vehicle.
After spending almost 8 solid hours yesterday trying everything from t-cut to t bags searching YouTube and Google for the answer nothing was shifting the irremovable substance, stick likes sh!t is an understatement (I have come across baked on grab adhesive which was easier to remove than this stuff)
At my wits end, bits of vinyl graphic imbedded under my nails and several pints of blood sweat and tears lighter I contacted Trena to save my sanity she instantly told me use some chemical stuff which I found under the sink sparking like it was a gift from the gods.
I quickly raced outside and applied it to the vehicle with thought of if this doesn’t work I’m putting a b@stard torch to it. I applied it and in seconds the graphics started lifting like magic. I continued to apply this through floods of joyful tears and thinking to myself hallelujah I’m sure the neighbours.
Although Trena only gave free advice, taking the timeout to replay and give the advice which was spot on demonstrates her professional knowledge within their business sector and sometimes free good advice and replying to someone in my books is just as good as an excellent job.
I have no hesitation in recommending Fitz2Kleen they clearly know there business inside out and warrant being called experts. Thank you
Friendly, professional, fantastic service
I have used Fitz2Kleen previously on a couple of occasions to clean my carpets and would not use anyone else. They always offer a fantastic service at a time that suits me. This time, I also used the handyman service to fix a couple of gates, which I thought may need replacing, but they managed to keep my costs down and repair them.
I have recommended the Fitz2Kleen to friends as I know they will always provide a reliable service with high standards. Nice to meet such a professional, friendly business.
Carpets looking fresh and clean
FItz2Kleen they were prompt and friendly and did a professional job leaving the carpets looking fresh and clean and provided proof of the job, would use them again.
As a local electrician I often come across awkward jobs , this one was no exception..
A 60+ meter dig in the customers lawn to bury a SWA power cable for his new workshop/man-cave.
I was recommended to speak to mark , and we both went to do a site visit and meet with the client.
He was confident the job could be done in a day and back filled , so we penceiled the date in our diary and mark ordered the pedestrian trencher to arrive on the day of the job.
There were problems with the machine on the day , but mark got extra people in and dug the rest out with spades !!!
The trench was dug , the cable laid (by mark!!) and back filled all in 1day!
Mark went above and beyond for the client and myself to make sure the deadline was met and to allow me to finish the rest of the job within the time I had told the client.
Fast & efficient
Turned up when expected, got straight on with job, thorough, kept me informed throughout. Friendly efficient service
Friendly and efficient
It is the 2nd time i’ve used Fitz2Kleen. They are so friendly and efficient. Will definitely use them again and recommend them.
No more leaks.
Great friendly company with great communication, found them friendly, courteous, with good tidying up skills. No problem in using them again or recommending them to anyone.
Very quick to respond and complete the job
Great did a very good job
Glad I called them my suite looks great
Arrived on time, respectful of my property and very friendly. Gave me 100% work. Glad I called them my suite looks great.
Did a great job
Looked online for a carpet cleaner, they were a local family company. They fitted me in within a week even though it was 3 weeks before Christmas. They turned up on time, smart appearance with uniform on and did a great job, good value for money. Would recommend to others.
Polite, professional and a good time keeper
Needed a carpet cleaner ASAP he got the job because he made an effort and squeezed me into his tight schedule. He was polite, professional and a good time keeper. Did an excellent job, no hesitation to use him again. Would recommend to others
Mark came to take details and quote for the job on time and professionally equiped
Excellent – he achieved all the tasks within a very short time scale. Despite problems, not of his making, he stuck to the job and completed everything to my satisfaction. I shall definitely use Mark again and would have no hesitation in recommending him to other Landlords.
Job well done
I thought the team worked hard throughout the day , and produced a good final result.
Courteous, sensitive and professional
Courteous, sensitive and professional.
A quick and efficient service
No problems whatsoever. A quick and efficient service.
Great service, punctual and thorough.
Reliable, great service, punctual and would recommend.
Never any problems almost always spot on and extremely friendly
Never a problem at all, experienced, friendly clean as hell, maybe a bit pricey but pretty much been with them and never will change
Fantastic upholstery clean
We bought a second hand leather Chesterfield chair that smelt really bad, it took over the whole house.
Seriously, it smelt as if someone had died in it!
Nothing worked to remove the bad smell until Trena and Mark took it in hand, removed loads more dirt than I had managed before and it now smells like a normal beautiful leather chair
Can’t thank you enough
Our carpets were in desperate need of some TLC after a house renovation. From the first phone call to enquire about the service Mark and Treena were fantastic. Friendly, efficient and professional the team did a great job and our carpets look good as new. Can’t rate these guys more highly.
Brilliant. Attentive. Professional. Would hire again in a heartbeat.
Nothing was too much trouble. Everything was carefully explained what was happening, what needed to happen, how long. Preventative measures. Cleaned up after themselves. Kept the kitchen clean and tidy. Very reliable, time was managed (no rippling us off dawdling/taking time to do things). Value for money. A good, honest down to earth chap called Mark came out. Very helpful.
We had taken on a lease of a factory that hadn’t been used for one year and the large office carpet had some very oily stains. We were tempted to replace the carpet but were assured that they could get the majority of the stubborn stains out – and they did and we are glad we paid to have them cleaned and not replaced.
Cleaning inbetween tenants
I find this company excellent to deal with – they are friendly but professional and able tomake recommendations for the future.
extremely friendly and straight to the job in hand
I was very pleased with the service, the knowledge and the finish of the job. Would use again and have already recommended
Carpet cleaned very well
Mark worked hard and did a fantastic job, including dealing with a problem patch which our cat had soiled. He replaced the underlay and totally neutralised the smell. Mark also cleaned a large long pile rug which came up well. Many thanks 🙂
Friendly, professional and knowledgeable
Mark arrived promptly on time to clean my carpets. Was very friendly, professional and knowledgeable about how to get rid of smells from carpets. This is the fourth time Mark has cleaned my carpets as he always does such a good job of it.
Excellent work, very pleased will definitely recommend to others.
Fitz2Kleen did a very good job.
We have used Fitz2Kleen before and have been very pleased with the service received on both occasions. Very helpful and friendly people.
Mark talked me through the best option to strengthen the door frames. He rang when he had completed the job and sent me photos. The invoice was sent be email which I paid by BACS transfer. I will definitely be using Fitz2Clean again and would definitely recommend them.
The best in the business
The team at Fitz2Kleen are absolutely the best in the business. I am not exaggerating. I have never had such superb customer service. They did such a great job. They cared and worked so hard. They had the house looking better than it had in 30 years.. They did things that they didn’t even have to do just because they wanted to do the job right. It’s rare these days to find people who take pride in their work and care about the customer. I can’t thank them enough nor can I say enough good things about them. By the end of the job I not only had great service I felt like I had new friends. There are angels among us and Mark, Trena and the team at Fitz2Kleen have wings. If you ever need any of the many services they have to offer you can be confident that they are the best. I will never use anyone else. Thank you Mark and Trena and the team at Fitz2Kleen!
Reliable, experienced and great value for money.
Always arrive when they say they will, and will tackle all house and maintenance jobs. Very good standard of work and will advise owner about the most cost effective way to do the job. I have used them for several years for a variety of jobs from fixing a TV, cleaning the carpets to renovating the bathroom. They are always efficient,friendly and have never let me down.
Great service at a reasonable price
Booking was easy, the staff are very polite and helpful. They did a great job on my carpets and sofa there looking like new again!! Would highly recommend!
Another fantastic job from Fitz2kleen
This is the 4th time that I have used this company, and yet again they exceeded my expectations. The biggest thing with this company is their honesty and reliability. They always turn up on time, complete the job they are being paid for, at a great price. They have cleaned my carpets and a suite in the past, and last year I hired them for a whole day when I moved house and they built my wardrobes, put shelves up, hung a tv on the wall, installed a catflap, installed loft ladders, and changed my front door lock. Their work is always neat and professionally completed to a high standard. It is wonderful to be able to depend on a company to help with any jobs in the house. I really can’t recommend them highly enough.
Exceptional cleaning and tenacity
Despite having to deal with my old and decrepit cooker the oven was cleaned to an excellent standard. The kitchen was left in a clean state and the oven was left free of residue. There were problems with the oven door (as it’s old) and this was dealt with determinedly despite it taking extra time. I was very pleased with the job and would definitely recommend the service.
good job well done
excellent job done to a high standard. Fitztokleen arrived on time and made my carpets look like new. very friendly and reliable. i would certainly recommend this company.
Audrey – Derbyshire
Contact was made quote submitted, impressive, so I used Fitz2Kleen and received an efficient and friendly service. Contact throughout the contract, made everything flow with ease, completion well on time as arranged,in the end i hope to have gained a friend… to be recommended.
Rosina – Keresley
I found ‘Fitz2Kleen’ on the internet and really it was a stab in the dark but fortunately it was my lucky day. They came out to my house and gave me a no obligation estimate. After making the appointment they arrived on time to start the job. I was very impressed by the care they took of my furniture and my suite was left looking as good as new. I would certainly recommend them to anyone needing a good job. Thank you both.
Mark – Coventry
Many thanks for your professional manner in which you cleaned carpets at 8 Cavalier Court as booked last week and going above and beyond with regard to fitting a new lock on the postbox, returning the following day with 10 mins of my ringing…. many thanks for you help and assistance.
Many thanks for doing such an excellent job on the kitchen etc. I’m impressed with the standard of cleaning and the speed with which it was done.
Used fitz2kleen to do a post house extension carpet clean. Lounge, dining room, hall stairs and landing plus sofas. Superb job, very professional and very happy with the results. Wouldn’t hesitate to recommend.
Thought it was about time i wrote a review for this brilliant company, as it is now the second time i have had them in to clean my carpets,nothing seems to be to much trouble for these guys, they are happy to come in and move my furniture around, everything they do is with care and respect.
We have a very busy household with children and pets so as you can imagine my carpets do get pretty messy, but nothing seems to be too much of a challenge for them.
The way they treat there customers is really good, alot of companies really could learn alot from these guys. Thanks again Fitz2kleen, im sure as you know ill be calling you again once my lot have finished rampaging through the house with there dirty shoes, food and drink
I moved into a property where the previous tenants had pets,within a few days i had came up with a serious allergy rash, We called fitz2kleen for advice on the best course of action. They carried out carpet cleaning, applied a flea control product an also gave us advice on how to minimise allergies.
This was quite a few weeks ago now and im happy to say that my allergy has gone and my carpets are smelling and looking lovely!
Wouldnt think twice about recommending Fitz2Kleen!
After calling Fitz2kleen regarding my carpets, I was given a very good price. they were very prompt and arrived on time.
The work they did was amazing, my carpets look brand new again. am very very pleased with the service, such friendly and professional people will definately be recommending to my friends and family
Had Fitz2Kleen come out to clean my carpets, they turned up at my door bang on time, and were polite and professional, When i went to look at the carpets after they were finished they looked like new again, will definately be calling Fitz2Kleen out to do my carpets again.
Would recommend this company to anybody needing there carpets cleaned.
I recently had to have a lounge carpet cleaned, which unfortunately had vomit on it following my fathers illness. However the team came along sprayed enzymes onto the effected area and cleaned the carpet beautifully. The team were sensitive and professional in their work and we were delighted with the outcome. I wouldn’t hesitate to use them again.
Carol – Ashford, Middlesex
I found Fitz2Kleen on the internet, whilst looking for a company to clean my property in preparation for new tenants moving in. Nothing was too much trouble for them, collecting keys from estate agents, and returning them promptly when the job was done. Although I wasn’t present when the job was done, on inspecting afterwards I was very happy with the results.I was very happy with the service we received and will most definitely be using Fitz2Kleen again.
Peter Bell – Zone Housing, West Midlands
Thanks for the carpet cleaning you carried out at our premises in Coventry. The cost was very competitive which was what initially drew us to you, however the finished work was of a very high standard so all in all good value for money.
We will no doubt be using you again.
Mrs L – Radford
I found Fitz2Kleen from a card in our local shop window. My son had been ill with food poisoning and my carpets had suffered. Fitz2Kleen came in and in no time at all they were looking as good as new. I’m so pleased as I thought I would have to buy new carpets.
They also cleaned my leather sofas and they looked fab again. Thanks Fitz2Kleen, you’ll be hearing from me again.
Andrea – Warwick
Good service; excellent cleaning; very pleased. Would recommend.
Cathy C – Coventry
Had this company out today to clean my lounge carpet. They did a great job, very professional and a good price. I would recommend them to anyone, as they came across as honest decent people and obviously very experienced in the business of cleaning. I am delighted with the result.
Janet Wallace – Coventry
Very happy with this service
Pros: Myself and my husband rented out a property for 1 year and let me just say the tenants did not look after my old home. I was recommended by a friend to try this company and I must say I was so impressed for the transformation they did to the house, we were very worried that we would have to replace everything but after they had been in cleaned carpets kitchen bathroom well all of the house it looked as good as new. And the price was great aswell we had received a few quotes before getting anyone in and they where the most reasonable for what they offered to do.
Cons: I would say there is no cons to this company there very friendly very experienced and did a great job thank you so much again.
Andrea – Coventry
We had our two carpets cleaned today by fitz2kleen, and they did a great job. The whole visit took around two hours. Mark was friendly and chatty but only at the appropriate level. My carpets look so much better and we will definitely use them again. Thanks again.
The service that Fitz2Kleen provided for me in my flat was excellent came very promptly and at short notice. The 12 year old carpets looked brand new when he had finished and were completely dry in 2 hours.I have no hesitation in recommending Fitz2Kleen to anyone.
As a customer, I am happy to recommend Fitz2kleen to other property owners. They provide a speedy efficient service with minimum fuss. For me it’s important to have good communications and with Fitz2kleen this is a given.
Property maintenance and cleaning
“I would recommend this company. Totally recommend to anyone very good, They are even happy at doing small jobs for you.”
– Customer in Baldock, 28 October 2013
Full suite clean
“I would recommend this company. Had them a few times they are brilliant could not ask for anymore.”
– Customer in Coventry, 20 September 2013
“Excellent. Builders left a mess on a Friday and was opening my shop on the Monday and I called this company and they came out to me in an hour and done the cleaning over the weekend for me,very pleased with workmanship.”
– Customer in Bedworth, 17 September 2013
Cleaning windows, carpet and cooker
“Very good very pleased would recommend and have done.”
– Customer in Rochester, 2 May 2013
Deb T – Swadlincote
Excellent service. After getting quite a few quotes, this company was not one of the cheapest but the job they did was second to none. From the beginning, their customer service was excellent and the quote came very quickly. They booked in to clean the carpets around me and turned up a few minutes earlier than arranged. They are very professional and I would have no problem in bringing these guys in again. The carpets were thoroughly cleaned and looked like new when they had finished.I would heartily recommend these guys for anyone looking to get their carpets cleaned.
Lounge carpet cleaned
“I would recommend this company.”
– Customer in sidcup, 6 December 2013
Carpet clean to lounge and hall, stairs and landing
“I am very excited as he turned up on time and a job well done, definitely will be using him again and the house smells wonderful.”
– Customer in Coventry, 5 December 2013
Fence post and blinds fitted.
“Very happy with mark for a prompt efficient job.”
– Customer in Coventry, 21 November 2013
“I would recommend this company. Very nice people”
– Customer in Chester, 28 October 2013
Domestic oven clean
– Customer in Coventry, 21 December 2013
Through lounge carpet cleaned
“Friendly and good service, carpet looks like new again.”
– Customer in Coventry, 20 December 2013